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Workday Implementation Manager

Location: Dallas, TX
17-Sep-2019
The Cervantes Group is one of the fastest growing international technology project-based companies in the world. See our website: www.thecervantesgroup.com

The Workday Implementation Manager, Human Resources Technology is responsible for developing, implementing and managing the organization's Human Capital Management (HCM) and Applicant Tracking System (ATS). S/he is the central point of contact for providing planning/project coordination to support ongoing process improvement activities while ensuring data integrity and security.

Responsibilities:

  • Designs, implements, and monitors human capital programs and policies including total rewards, talent management, learning and development, recruitment and employee relations.
  • Maintains HR information systems.
  • Develops, configures, supports and maintains the HR information systems.
  • Analyzes business requirements and develops or modifies programs to ensure the effective storage, retrieval and reporting of employee data.
  • Ensures integrity of HR databases and provides HRIS systems support to end-users.
  • Prepares and/or supervises the production of HRIS reports and subsequent data analysis.
  • Fosters and maintains positive relationships with internal positions that interact with the position and external customers.
  • Ensures accuracy and completeness of data in master files and various support tools and maintaining security and integrity controls.
  • Executes all aspects of the planning, project management, change management, administration, security, maintenance, data integrity, development, testing, implementation, reporting and user support for the HRIS.
  • Provides front-line support, troubleshooting, and training to end users on features and functionality of Customer's HRIS system.
  • Leads system implementations and upgrades.
  • Plans and tests products/system enhancements, troubleshooting production issues, and retesting fixes.
  • Documents functional business requirements, troubleshoots application problems and promotes proactive approaches for using HRIS capabilities to provide functionality to meet business needs and improve HR operations.
  • Documents standard operating procedures to ensure consistency and implements process improvements.
  • Utilizes tools provided to develop comprehensive project plan, proactively define and resolve issues that impede progress on projects, and effectively communicates project status.

Requirements:

  • Bachelor's Degree or equivalent work experience in HR, Information Technology, or equivalent field.
  • 5-9 years overall professional experience and experience maintaining human capital management systems.
  • Strongly preferred minimum of 3 years’ experience with Workday.
  • Ability to handle sensitive information with highest degree of integrity.
  • Experience managing multiple projects, preferably using Cloud based technologies
  • Detail-oriented with strong organizational skills
  • Ability to prioritize tasks and handle numerous assignments simultaneously and in a high-pressure, fast-paced environment.
  • Analytical problem solving with tools (ex. Excel) and critical thinking skills.
  • Solid decision-making skills and ability to perform multiple tasks while maintaining a high level of efficiency and quality
  • Position requires poise, tact and diplomacy. Ability to interact and communicate with all organization levels globally, mindful of the culture and diversity of the audience.
  • Strong verbal communication, writing and interpersonal skills along with the ability to form strong cross-functional relationships.
  • Team player who actively takes initiative with a strong work ethic.
  • Fluent/proficient in Spanish. Strong knowledge of HR plans in Latin American countries
  • Experience managing multiple projects, preferably using Cloud based technologies.

Competencies:

  • Understands rationale for change and adjusts schedules and tasks to make things work .
  • Anticipates and plans for changes in work schedules and assignments.
  • Creates a good working environment in the team; works towards shared goals contributing ideas and accepting change.
  • Provides assistance and coaches less experienced team members.
  • Addresses customer’s requests, ensures concerns are recorded accurately and action is initiated appropriately.
  • Anticipates customer needs and proactively makes recommendations.
  • Makes extra effort to satisfy customers needs and meet commitments.
  • Monitors adherence to policies, regulations, processes and procedures within function and actively undertakes corrective action where necessary.
  • Understands end to end processes across the organization and how processes are integrated.
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